DYSFUNCTIONS WE SEE EVERY WEEK

Discovery

Start with a diagnostic path, not a generic contact form.

Discovery is the diagnostic engagement that produces six artifacts before any build conversation: SIPOC, BPMN, value stream, journey plus blueprint, a scored recommendation portfolio, and a pathology register. The work stands alone even if no engineering follows.

Focused diagnosticDefined scope · delivered outcomeNo commitment beyond discovery

What You Receive

Every Discovery engagement produces five outputs.

No guesswork. No retainer hours spent on internal process. You receive a data-backed blueprint with clear scope - and the information you need to decide what to do next.

01

Process Map

Every manual workflow, spreadsheet bridge, and system handoff charted with bottleneck costs identified and quantified against real labor data.

02

Top 3 - 5 ROI wins

Ranked automation opportunities with documented time savings, error reduction, and staff cost per initiative - before a line of code is written.

03

Engineering Blueprint

Prioritized build sequence with effort estimates, dependencies, and implementation order. You leave with a blueprint, not a wishlist.

04

Scoped Implementation Plan

Clear scope and timeline for each initiative - agreed upfront, in writing, with no open-ended billing and no scope-creep surprises.

05

ROI model

Documented return projection for your top automation candidate, sized against your actual headcount and hourly rate - so you know the payback before you commit.

Is This Right For You?

Discovery tends to be a good fit when...

  • You know something needs to change but aren't sure where to invest first
  • You've outgrown spreadsheets and email chains but aren't sure what replaces them
  • Leadership needs data-backed justification before approving a build budget
  • You've been burned by a vendor who built the wrong thing
  • You want to understand the full ROI before committing to implementation

You might not need Discovery if...

  • You already have a scoped, approved project and just need an engineering partner
  • You're looking for a low-code consulting engagement
  • You need ongoing staff augmentation rather than a defined outcome

If you already have a clear scope in mind, these might be worth exploring:

Interactive Diagnostic - Select your context

After Discovery

Three stages from diagnostic to deployed.

After Discovery, you have everything you need to decide what's next - whether that's a scoped build with us or a plan you execute on your own terms.

01

Discovery Engagement

We map your workflows, quantify the operational friction, and deliver a prioritized blueprint so you can make informed decisions.

02

Scoped Build

If you decide to move forward, we engineer the solution from the blueprint and deploy it to your environment - defined scope, delivered outcome.

03

Deploy & Handover

Your team operates on a working system from day one. Full handover documentation, runbook, and ROI baseline documented at go-live.

Start Assessment

30 minutes is enough to start.

A brief scoping call confirms fit, aligns on scope, and gets the Discovery engagement scheduled. No pitch deck. No commitment beyond the call.

Start the DiagnosticOr contact us directly →

30-minute scoping call - no commitment required

The Lobbi builds the system behind the operation.